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  • 1 # 約克老師

    外航空乘應聘是什麼情況?為了成功應聘外航空乘應該做哪些準備?

    一、“空乘”及一般競聘應試解析

    空乘,我們稱Cabin crew ,Flight Attendants,Air Hostess 或者 Flight Stewards ,偶爾還會開玩笑說空乘是Trolley dolly’s-推餐車的洋娃娃。外航的航空公司通常比較人性化,更注重空乘紮實的業務能力而非其他(寬泛意義上的和中國空乘比較,非禮勿噴!),空乘對他們來說只是一個普通的職業,並非只有高挑美麗與特別出眾的姑娘才可以勝任。

    FlightBriefing: Prior to each flight, cabin crew attend a safety briefing with the pilots and lead flight attendantor Cabin Senior. During this briefing cabin crew go over safety and emergency checklists,thelocations and amounts of emergency equipment and other features specific to that aircraft type.Boarding particulars are verified, such as special needs passengers, small children traveling as unaccompanied or VIPs. Weather conditions are discussed including anticipated turbulence.

    Prior to each flight a safety check is conducted to ensure all equipment such as life vest, torches (flash light) and firefighting equipment are on board, in the right quantity, and in proper condition and location. Any unserviceable or missing items must be reported and rectified prior to take off.

    Pre-Flight: All the service between boarding and take-off is called Pre Take off Service. Cabin crew must monitor the cabin for any unusual smells or situations. Cabin crew assist with the loading of carry on baggage, checking for weight, size and dangerous goods. Make sure those sitting in emergency exist rows are willing and able to assist in an evacuation and move those who are not willing or able out of the row into another seat. Cabin crew must do a safety demonstration or monitor passengers as they watch a safety video. Cabin crew must “secure the cabin” ensuring tray tables are stowed, seats are in their upright positions, armrests down and carry-ons stowed correctly and seat belts are fastened prior to takeoff.

    Inflight:Once up in the air, flight attendants will usually serve drinks and/or food to passengers. Cabin crew are expected to excel in customer service and always remain friendly, approachable and enthusiastic with a good sense of self-presentation. While performing customer service duties and when free, cabin crew must periodically conduct cabin checks and listen for any unusual noises or situations.

    Pre-landing:It is vital that cabin crew remain aware as the majority of emergencies occur during landing. Prior to landing all loose items, trays and rubbish must be collected and secured along with service and galley equipment. All hot liquids must be disposed of. A final cabin check must then be completed prior to landing.

    After landing:Upon landing, flight attendants must remain stationed at exits and monitor the airplane and cabin as passengers disembark the plane. Cabin crew also assist any special needs passengers and small children off the airplane and escort children, while following the proper paperwork and ID process to escort them to the designated person picking them up.

    二、外航空乘應聘的考前準備

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