A: Stone Corp. Hi, Mary speaking. 隱四通公司, 您好,我是Mary。 B: Hello, I’d like to speak to Mr. Hunter, please. 你好,我想找Hunter先生。 A: May I ask who is calling, please? 請問您是哪位? B: My name is Herbert Wood of IBM Computer Company. 我是IBM電腦公司的Herbert Wood. A: Thank you, Mr. Wood. One moment, please… (into PBX) Mr. Hunter, Mr. Wood of IBM Computer Company is on the line. 謝謝,Wood先生,請稍等。(打內線電話)Hunter先生,IBM電腦公司的Wood先生找您。 C: Can you find out what he wants? 你可以問他有什麼事嗎? A: Yes, Mr. Hunter. (to caller) I’m sorry to have kept you waiting, Mr. Wood. Mr. Hunter is rather busy right now and would like to know what you wish to speak to him about. 好的,Hunter先生。(對來電者說)對不起Wood先生,讓您久等了。Hunter先生現在非常忙,他想知道你有什麼事對他說。 B: Yes, I want to buy some computer software and talk about developing some other software. I don’t know whether he is interested in that or not? 是的,我想買一些計算機軟體,另外再談一談開發一些其它的軟體。我不知道他是否有興趣。 A: I see. Thank you very much, Mr. Wood. Would you wait a moment, please? (to PBX) Mr Hunter, Mr. Wood wants to buy some computer software. 我明白了,非常感謝,Wood先生。請你等一下好嗎?(打內線電話)Hunter先生,Wood先生想買一些計算機軟體。 C: I see. Put him on line two. 好的,請轉到2號線。 A: Yes, Mr. Hunter. (To caller) Mr. Wood, I’m very sorry to have kept you waiting. I’ll put you through to Mr. Hunter. 好的,Hunter先生。(對來電者)Wood先生,不好意思讓你久等了,我把你的電話接給Hunter先生。 A: Good afternoon, Sales Department. May I help you? 下午好,銷售部,我能幫你什麼忙嗎? B: Could I speak to Mr. Bush, please? 可以和Bush先生說話嗎? A: I’ll see if he is available. Who shall I say is calling, please? 我要看一看他是否在。請問我得告訴他誰打來的? B: John Smith. A: Hold the line, please. Mr. Bush is in a meeting with the Managing Director at the moment, I’m afraid. Can I help you? 請別掛機,Bush先生正在和總經理開會,我可以幫你忙嗎? B: Well, I want to discuss with him the new contract we signed last week. 好的,我想跟他討論一下我們上星期簽訂的合同。 A: I don’t think the meeting will go on much longer. Shall I ask him to call you when he is free? 我想會議不會開得太久,我讓他有空給你打電話,好嗎? B: Yes, that would be easiest. 是的,那樣最好了。 A: Could I have your name again, please? 請再一次告訴我你的姓名,好嗎? B: Yes. It’s John Smith.好的,我叫John Smith。
A: Stone Corp. Hi, Mary speaking. 隱四通公司, 您好,我是Mary。 B: Hello, I’d like to speak to Mr. Hunter, please. 你好,我想找Hunter先生。 A: May I ask who is calling, please? 請問您是哪位? B: My name is Herbert Wood of IBM Computer Company. 我是IBM電腦公司的Herbert Wood. A: Thank you, Mr. Wood. One moment, please… (into PBX) Mr. Hunter, Mr. Wood of IBM Computer Company is on the line. 謝謝,Wood先生,請稍等。(打內線電話)Hunter先生,IBM電腦公司的Wood先生找您。 C: Can you find out what he wants? 你可以問他有什麼事嗎? A: Yes, Mr. Hunter. (to caller) I’m sorry to have kept you waiting, Mr. Wood. Mr. Hunter is rather busy right now and would like to know what you wish to speak to him about. 好的,Hunter先生。(對來電者說)對不起Wood先生,讓您久等了。Hunter先生現在非常忙,他想知道你有什麼事對他說。 B: Yes, I want to buy some computer software and talk about developing some other software. I don’t know whether he is interested in that or not? 是的,我想買一些計算機軟體,另外再談一談開發一些其它的軟體。我不知道他是否有興趣。 A: I see. Thank you very much, Mr. Wood. Would you wait a moment, please? (to PBX) Mr Hunter, Mr. Wood wants to buy some computer software. 我明白了,非常感謝,Wood先生。請你等一下好嗎?(打內線電話)Hunter先生,Wood先生想買一些計算機軟體。 C: I see. Put him on line two. 好的,請轉到2號線。 A: Yes, Mr. Hunter. (To caller) Mr. Wood, I’m very sorry to have kept you waiting. I’ll put you through to Mr. Hunter. 好的,Hunter先生。(對來電者)Wood先生,不好意思讓你久等了,我把你的電話接給Hunter先生。 A: Good afternoon, Sales Department. May I help you? 下午好,銷售部,我能幫你什麼忙嗎? B: Could I speak to Mr. Bush, please? 可以和Bush先生說話嗎? A: I’ll see if he is available. Who shall I say is calling, please? 我要看一看他是否在。請問我得告訴他誰打來的? B: John Smith. A: Hold the line, please. Mr. Bush is in a meeting with the Managing Director at the moment, I’m afraid. Can I help you? 請別掛機,Bush先生正在和總經理開會,我可以幫你忙嗎? B: Well, I want to discuss with him the new contract we signed last week. 好的,我想跟他討論一下我們上星期簽訂的合同。 A: I don’t think the meeting will go on much longer. Shall I ask him to call you when he is free? 我想會議不會開得太久,我讓他有空給你打電話,好嗎? B: Yes, that would be easiest. 是的,那樣最好了。 A: Could I have your name again, please? 請再一次告訴我你的姓名,好嗎? B: Yes. It’s John Smith.好的,我叫John Smith。