mike is talking to the front desk about his complaint in this hotel. he wishes to change to a quieter room.　　邁克正在前臺和酒店經理對話，他想投訴一下並換一間清靜的房間。　　mike:excuse me. who is the person responsible for handling complaints here? i would like to make a few complaints.　　邁克：你好。請問你們這裡誰負責接受投訴?我想投訴一下。　　front desk:i am the manager here. you can complain to me. how may i help you?　　前臺：我是這裡的經理，您可以向我投訴。發生什麼事情了呢?　　mike:here is the thing. i was woke up by strange noises of the telephone several times last night. even i unplugged it, it wouldn"t stop beeping. i am also not satisfied with the housekeeping service in my room. so i want to change to a cleaner and quieter room.　　邁克：是這樣的。昨晚上我好幾次被酒店電話發出的奇怪聲音吵醒。我把電話線拔出來，它還是不停嗶嗶地響。還有我房間裡的衛生打掃得也不是很乾淨。所以我希望你們能給我換一間更安靜整潔的房間。　　front desk:i apologize for everything disturbing you. we will give another room to you right now. please wait a moment.　　前臺：針對您說的情況，我向您表示歉意。我們馬上給您換房間，請稍候片刻。